All Auvoria Prime subscriptions have a Start Date, a Renewal Date, and a Grace Period. Some have Point Values attached to them, while others, like the Affiliate membership fees, do not.
The Start Date of your subscription is the day (and time) that your initial order was successfully processed by our system.
Your Renewal Date is usually the same time of day and day of the month as your initial order Start Date.
There are two ways that a Renewal date changes:
If your Renewal Date is the last day of the month, it may move to a different day of the month, since months have 28, 29, 30, or 31 days. As a subscription is a calendar month, this means that the length of the subscription will vary from 28 to 31 days depending on the length of the month.
Renewal Dates may also change if a customer or Affiliate renews the subscription after periods in which they either had a canceled subscription or a subscription whose grace period has ended. In this case, when the subscription is renewed, this new subscription date becomes the new Start Date and Renewal Date of the subscription.
In cases where someone pays the subscription early or later (but still within the 48-hour grace period), the Start Date and Renewal Date for that subscription do not change. They stay the same, as does the grace period for that order.
Your subscription has a grace period of 48 hours from your Renewal Date.
You purchase a subscription on March 5th at 10 AM, so your Renewal Date is April 5th: at 10 AM therefore, your subscription will end 48 hours later if no renewal is successfully processed. Your product access will continue during these 48 hours, but your order will not count for points until you have successfully renewed your subscription.
If a Customer renews within the 48-hour grace period, the volume is restored for those 48 hours. If the Customer does not renew within the grace period, the subscription is canceled due to non-payment, and product access is revoked.
Your Subscription has a 7-day, no-questions-asked refund period. If you are dissatisfied for any reason, simply submit a ticket to our help desk, asking for a refund.
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